The article focuses on trends in the quality of service provided by electric utility companies in Brazil. Key developments include the digitalization of services, which enhances efficiency and customer experience…
Quais são as principais tendências na qualidade do serviço das empresas de energia elétrica no Brasil? As principais tendências na qualidade do serviço das empresas de energia elétrica no Brasil…
The article examines the impact of service quality on customer satisfaction in energy companies. It highlights that reliable and efficient service leads to increased customer satisfaction, with factors such as…
The article focuses on measures to improve service quality in energy utilities. Key strategies include investments in infrastructure, employee training, and the implementation of advanced technologies such as smart grids.…
Qual é a importância da qualidade do serviço das empresas de energia elétrica no Brasil? A qualidade do serviço das empresas de energia elétrica no Brasil é crucial para garantir…
Qual é o impacto da qualidade do serviço na satisfação do cliente em empresas de energia? A qualidade do serviço impacta diretamente a satisfação do cliente em empresas de energia.…
Quais são as principais medidas para melhorar a qualidade do serviço nas concessionárias de energia? As principais medidas para melhorar a qualidade do serviço nas concessionárias de energia incluem investimentos…
The quality of service is a critical factor influencing the reliability of energy supply. Efficient service delivery minimizes power interruptions through effective customer support and proper maintenance of electrical networks.…
The article focuses on the evaluation of service quality in electricity tariffs, analyzing the efficiency and consumer satisfaction regarding electric power supply services. It discusses the data collection process related…
The performance of service quality in electric utility companies in Brazil is measured through indicators such as supply continuity, customer service, and energy quality. Key metrics include the frequency and…
Rafael Costa